Contractor Problems in Vermont: Complaints and Your Options

Short answerIf a contractor job goes wrong in Vermont, here is what we could confirm on official pages: where to file a complaint, bond or insurance, contract and cancellation rules. Each item links to its source. Keep your contract, payments and photos.

Where to file a complaint

Complaints about residential contractors on projects estimated at $10,000 or more go to the Office of Professional Regulation. Complaints outside its jurisdiction can go to the Consumer Assistance Program, which contacts the business on your behalf to try to resolve the complaint. Source

Bond or insurance

Registered residential contractors must show liability coverage of at least $1,000,000 per occurrence and $2,000,000 aggregate. The page does not mention a bond requirement. Source

Contract and cancellation rules

Residential contractors on work of $10,000 or more, counting labor and materials, must use a written contract with the price structure, estimated start and completion dates, and a description of services and materials. Amendments must be in a signed writing. The Office of Professional Regulation says it can't award money damages, mediate disputes or inspect construction quality. Source

This is general information, not legal advice. A topic we don't list means we couldn't confirm it on an official page, not that the protection doesn't exist.

Vermont licensing and costs · All states

General information, not professional advice. Conditions, codes and prices vary. Turn off power, gas or water before any work, and hire a licensed professional when in doubt. Cost figures are our estimates, not quotes.